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Our Courses


Leading the way in Mental Health Training and Education
 
SickKids Centre for Community Mental Health Learning Institute is a training facility with a focus on outreach and capacity building within the mental health sector. For over 30 years we have been providing evidence-based training and education to professionals in the Health and Human Services Industry.

Our certificate programs along with our one and two-day workshops provide participants exposure to clinical conversations with multidisciplinary contributions in an interactive, hands-on environment of learning, all orchestrated by innovative facilitators providing best practice training in their field of distinction. 


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2019 Academic Calendar:

Certificate Programs

Photography is being used for illustrative purposes only and any person depicted in the content is a model, except where indicated.

 

 

5-Day Narrative Therapy Certificate: Actively engage and leave empowered to implement change
August 12, 13, 14, 15 and 16, 2019
Facilitator:
Bonnie Miller, MSW., RSW.
This training is suitable for: Those interested in Narrative Therapy as a beginner, or who have taken Narrative workshops, but would like a refresher on how to apply it.
This 5-day certificate program breaks down the theory of Narrative Therapy into skills that can be implemented immediately into your practice. After each session, participants will leave with a clear set of steps to incorporate this therapeutic model into practice. This training will utilize interactive conversations, small and large group exercises, live demonstrations, coached practices, and worksheet handouts. If you are new to practice, you will be introduced to a stimulating framework for doing inspired work in this field. If you are an experienced clinician, you will be invited to explore and adapt these ideas and practices to fit with what you already do best.
Spend a week with Bonnie Miller and learn how to:
  • Make your therapeutic relationship even stronger and more collaborative.
  • Bring forward people's values, skills and hopes even in the midst of repetitious complaint and systemic constraints.
  • Manage multi-person, conflict-prone and mandated sessions in a way that increases alliance and motivation.
  • Use assessment and closing documentation to support change.
  • Embed support for change within people's existing communities and networks.
Management Certificate: Leadership training specifically designed for health and human service professionals
September 19, October 17, November 14, December 12, 2019 and January 16, 2020
Facilitators: Anne Bulstrode, BBM., FICB., Faye Marcotte, Susan Geary, PhD., Adam Lodzinksi, PhD., Marion Langford, M.Ed. 
This training is suitable for: All health and human service professionals looking to expand their management and leadership skills.
This certificate program is made up of the five-key management learning modules, that together offers participants the opportunity to fully explore the many exciting ideas and practices that make up the vast world of management. It will specifically target the key areas of importance for success in this field from the management of employee performance, to the effective use of time and tasks, to the mindful care of team members.
Module 1 | Sept 19: The Leadership Edge.
Module 2 | Oct 17: Foundations of Coaching.
Module 3 |
Nov 14: Managing Employee Performance in Health and Human Service.
Module 4 | Dec 12: Holding Difficult Conversations.
Module 5 | Jan 16, 2020: Change Management.
Each Individual Learning Module may be taken separate from the Certificate Program as stand-alone workshops however, all 5 modules must be completed to receive the certificate.



 
Certificate Program in Children's Grief and Bereavement
September 24, October 22, November 28, 2019 and January 14, February 11, 2020
Facilitators: Andrea Warnick, RN., MA., Liana Lowenstein, MSW., RSW., CPT-S., Lysa Toye, MSW., RSW., Rev. Andrew Blake and Esther Rhee, MSW.
This training is suitable for: Any professional or volunteer who is in a position to influence the support received by a grieving child. This includes front-line workers, medical professionals, educators, clergy, social workers, administrators, residential workers, counsellors, funeral service providers and hospice volunteers.
This certificate program is comprised of 5 individual learning modules that together equips participants with the skills to provide support to children, youth, and families grieving the dying, or death of someone they care about.
Module 1 | Sept 24: Children at the Bedside: Preparing children for the death of someone close to them
Module 2 | Oct 22: When Death Darkens the Door: Supporting Bereaved Children and Youth.
Module 3 | Nov 28: When Grief Gets More Complicated: Supporting the harder-to-serve populations.
Module 4 | Jan 14, 2020: Using Mindfulness and Compassion to Support Grieving Children/Families.
Module 5 | Feb 11, 2020: Dancing in the Darkness: Creative approaches to working with grieving children/youth.
Each Individual Learning Module may be taken separate from the Certificate Program as stand-alone workshops however, all 5 modules must be completed to receive the certificate.

Certificate in Cognitive Behaviour Therapy Level 1: Practical solutions to real world problems
September 27, October 24, November 21 and December 19, 2019  
Facilitator: Nili R. Benazon, PhD.
This training is suitable for: Mental health professionals and direct service workers.
In this introductory 4-day certificate program, participants will learn cognitive and behavioural strategies, including case formulation and conceptualization in CBT, identifying and modifying thoughts, behaviour activation and experiments, exposure, stress reduction strategies, and problem-solving therapy. This course is not focused on a specific client population or clinical disorder. Rather, it provides instruction on a set of tools that can be applied to common and more complex mental health conditions. The format of this training includes didactic presentation, experiential exercises, feedback and a focus on micro-skill development.


 
Understanding and Managing Aggressive Behaviour (UMAB) Certificate: Safely manage aggressive behaviour in children, youth and/or adults.
Two-day, or Three day Program
October 7, 8 and 9, 2019
Facilitator:
Elisa Reid, Asst. Lead Trainer for UMAB Canada
This training is suitable for: Anyone who would like to learn how to safely manage aggressive behaviour in children, youth and/or adults.
The UMAB certificate program is a skills-based training program that is an intensive and highly effective method of safely managing aggressive children, youth or adults. The two-day program begins with a breakdown of the precipitating factors of aggression, and the theory regarding the physiological, psychological and behavioural cues and changes that occur in aggressive individuals. The three-day program focuses on containment, and physical restraints. There is emphasis placed on the level of intervention matching or paralleling the level of aggression displayed.  
 
Certificate in Trauma Counselling for Mental Health Professionals: Level 1 trauma certificate
November 4, 5, 18, 19, 25 and 26, 2019
Facilitator:
Natalie Zlodre, MSW., RSW.
This training is suitable for: Experienced front-line workers (nurses, clergy, social workers, residential workers), counselors and psychotherapists who provide services to vulnerable populations.
In this 6-day certificate program, participants will be given the most current information on the bio psychosocial phenomenon of trauma and training in how to assess and respond ethically and appropriately to clients, given the parameters of the workplace.

 
Certificate in Cognitive Behaviour Therapy Level 2: Advanced Program
October 25, November 15, 2019 and January 17, February 21, March 27, 2020
Facilitators: Noah Lazar, PhD., C.Psych., and Vivien Lee, PhD., C.Psych.
This training is suitable for: Mental health professionals, medical professionals, social workers, counsellors and direct service workers.
The Certificate in CBT Level 2 is an advanced program that is designed to draw on and further develop the skills and strategies learned in the Certificate in CBT Level 1. This level 2 certificate program emphasizes the conceptualization and application of CBT principles and treatment strategies to specific mental health disorders and clinical populations. 
Module 1 | Oct 25: Integrated CBT Treatment for Anxiety in Clinical Practice.
Module 2 | Nov 15: CBT Treatment for Psychosis.
Module 3 | Jan 17, 2020: CBT Treatment for Bipolar.
Module 4 | Feb 21, 2020: CBT Treatment for Generalized Anxiety Disorder & Obsessive-compulsive Disorder
Module 5 | March 27, 2020: Trauma-Focused CBT for Post-Traumatic Stress Disorder. 
Each Individual Learning Module may be taken separate from the Certificate Program as stand-alone workshops however, all 5 modules must be completed to receive the certificate.



 
Counselling Skills Certificate: Gain creative, concrete and easy to use tools and strategies
October 28, 29, November 11, 12, December 9 and 10, 2019.
Facilitator: Bonnie Miller, MSW, RSW.
This training is suitable for: Educators, mental health, medical professionals and direct service workers.
This six-day training is strategically structured so each session builds practical, easy to apply skills to move from passive listening to active helping. Participants will learn the essentials of client-centered capacity building conversations; the type of conversations that allow one to feel effective without feeling overwhelmed. The activities in this training will provide creative, concrete and easy to use tools and strategies that will add to the participants existing skills.
 
Certificate in Attachment Focused Adult Psychotherapy: Advanced Course
October 28, 29, November 25 and 26, 2019
Facilitator
: Annette Kussin, MSW., RSW.
This training is suitable for: Experienced therapists who have knowledge about Child Attachment and experience working with adults.
This training will provide an advanced level of assessing and treating adults from an Attachment Focused Model of Psychotherapy. Adult attachments develop as an unconscious continuum of an infants and child's early attachment experiences and the experiences of the older child and adolescent in relationships. Such experiences either confirm the early insecure attachments or transform them into more secure attachments. Adult attachments also serve the same function as infant attachments: to ensure that the needs for safety, security and nurturing are provided in an intimate relationship. By understanding adult attachment, therapists can understand the problems that clients are experiencing in their self-perception and in intimate relationships from a new and optimistic paradigm.  Clients will also discover a new perspective on their problems that is non-judgmental and hopeful for positive change. Although by adulthood, attachment categories are well entrenched. Attachment focused adult psychotherapy can initiate and assist the process of change to a more securely attached adult who will be more successful in relationships and life.

 
Certificate for New Supervisors: Develop and enhance your supervisory skills in the Health and Human Service sector
November 20, December 11, 2019 and January 15, February 12, 2020
Facilitators: Susan Geary, PhD. & Marion Langford, M.Ed.
This training is suitable for: New supervisors, or experienced supervisors who would like to fine-tune their supervisory abilities.
This four-day certificate program gives participants the opportunity to develop and enhance their supervisory skills through the 4-key supervisory based modules that together build the supervisors skill set. Participants will gain practical tools, frameworks, strategies and techniques that together build the basis for successful leadership skills.
Module 1 | Nov 20: Essential Skills for the New Supervisor.
Module 2 | Dec 11: Leadership and Motivation for Supervisors.
Module 3 | Jan 15, 2020: Holding Difficult Conversations for Supervisors.
Module 4 | Feb 12, 2020: Building and Sustaining your Credibility and Influence.
Each Individual Learning Module may be taken separate from the Certificate Program as stand-alone workshops however, all 4 modules must be completed to receive the certificate.



 


Workshops: Working with Children, Youth & Families
 


 

Promoting Adaptive Anxiety in Children: Confronting the rising anxiety disorders in children and youth
July 24, 2019
Facilitator:
Alex Russell, PhD, C.Psych.
This training is suitable for: Counsellors, educators, early childhood educators, school counsellors, mental health professionals, psychotherapists, psychologists, and social workers.
This workshop will provide participants with a healthy perspective on anxiety, in which childhood anxiety is understood as a necessary building block of adaptation and an essential gateway to a child’s creative engagement with the world. Participants will learn how to work with parents caught between protecting their children and supporting their independence. Understanding and working with children and youth who have developed maladaptive forms of anxiety and tools for working with this group will be covered in detail.

Children at the Bedside: Preparing children for the death of someone close to them
September 24, 2019
Facilitator:
Andrea Warnick, RN., MA.
This training is suitable for: Front-line workers, volunteers, medical professionals, clergy, social workers, administrators, residential workers, counsellors, funeral service providers, and hospice volunteers.
This workshop will provide real-life and real death narratives to identify practical strategies that can be used to support children and youth who are experiencing the impending death of someone in their lives. Societal discomfort, myths and misconceptions surrounding the topic of children and death will be addressed through open discussion. Participants will gain practical strategies and creative approaches for preparing children for a death of someone close to them. This is Learning Module 1 of the 2019 Certificate Program in Children's Grief and Bereavement. This module may be taken separately from the certificate program as a stand-alone workshop.
Working with Violent, Suicidal and Self-destructive Adolescents: A collaborative strengths-based approach
October 10 and 11, 2019
Facilitator: Matthew D. Selekman, MSW, LCSW, CRADC
This training is suitable for: Social workers and educators.
This “hands-on,” practice-oriented workshop will present a collaborative strengths-based family therapy approach that combines the best elements of empirically supported individual and family therapy models with clinical evidence-based practice wisdom about what works with adolescents presenting with severe behavioral and emotional difficulties. Effective tools and strategies to identify pathways to high-risk adolescent problem-determined systems while building therapeutic alliances with challenging adolescents and family members will be provided. Participants will learn to identify, recruit, and use solution-determined collaborative teams to co-construct high quality solutions, and to carefully tailor-fit therapeutic interventions with the unique needs, preferences, and goals of each family member. The workshop format will combine information-rich didactic presentation, extensive use of videotape examples, and skill-building exercises.


 
Helping Families Heal: Addressing and treating trauma in children, youth and families
October 21, 2019
Facilitator:
Janine Lawford, MSW., RSW.
This training is suitable for: Child and youth workers, nurses, early childhood educators, child protection workers and other social service counsellors who provide counselling and support to children and adolescents in community-based settings.
Explore the background of how trauma impacts children and families and how best to work with these clients to identify myriad traumatic responses and encourage healing in the family system. By the end of this workshop participants will be able to recognize the effects of trauma in children and adolescents, understand the many manifestations of complex developmental trauma and how to incorporate this understanding into their work. Ms. Lawford will provide strategies to assist in the stabilization and support of youth with traumatic histories as well as steps in how to use relationship.
When Death Darkens the Door: Supporting bereaved children and youth
October 22, 2019
Facilitator:
Andrea Warnick, RN., MA.
This training is suitable for: Front-line workers and volunteers, mental health professionals, medical professionals, educators, clergy, social workers, administrators, residential workers, counsellors, funeral service providers and hospice volunteers.
This workshop will focus on supporting children and youth after a death has happened in their lives, regardless of whether the death was a recent event or occurred years ago. Participants will learn how to identify grief support strategies that can be used with children and youth in a wide variety of settings. Participants will leave with innovative and practical tips for helping children and youth understand the concept of death, and for supporting their grief process.  The role of cultural humility in grief work and what not to say to a bereaved child or youth will be covered. This is Learning Module 2 of the 2019 Certificate Program in Children's Grief and Bereavement. This module may be taken separately from the certificate program as a stand-alone workshop.

Assessment and Intervention: Use of the Lausanne Trilogue Play Paradigm in clinical contexts
October 29 and 30, 2019
Facilitators:
Diane A. Philipp, MD., FRCP. (C); Harve Tissot, PhD.
This training is suitable for: Mental health professionals: psychotherapists, counsellors, psychologists, social workers, medical professionals: nurses, psychiatrists, pediatricians, family doctors and researchers
This 2-day workshop will introduce the delivery of this assessment tool within a variety of clinical settings. Participants will learn the foundational research and theory supporting the use of the Lausanne Trilogue Play Paradigm (LTP) and the Lausanne Family Play Paradigm (LFP) assessment tools in families across the age spectrum. Participants will learn the system of clinical assessment of an LTP including determining appropriate segments, structure and delivery of video feedback with their own clients.

Brief Narrative Single Session Therapy
November 8, 2019
Facilitator:
Scot Cooper, RP.
This training is suitable for: All service providers, both beginner and experienced, working with all ages in time constrained contexts.
This workshop will demonstrate how the application of brief narrative is grounded in practical skills that can be utilized in practice immediately. Learn to recognize a structure for brief narrative therapy sessions that brings focus, guidance and directs attention to necessary micro-skills, then how to implement co-development practices with clients for "take-homes, and next steps". 
Incorporating Dialectical Behaviour Therapy (DBT) Informed Practice Working with Children, Adolescents and their Families
November 27, 2019
Facilitator:
Elizabeth Loverics, MSW, RSW
This training is suitable for: All mental health professionals, medical professionals, social workers, educators, early childhood educators, child and youth workers.
This interactive workshop will provide participants with an overview of the theories and factors that influence children/adolescent behaviours. DBT principles, assumptions and key components such as distress tolerance, interpersonal effectiveness, and emotion regulations skills will be introduced through experiential means. Participants will gain effective strategies to guide parents to manage problematic behaviours and improve communication. During the workshop, there will be demonstrations of group formats, skills exercises, videos, role-playing, mindfulness activities and behavioural chain analysis used with parents and their youth.

When Grief Gets More Complicated: Supporting harder-to-serve populations
November 28, 2019
Facilitators:
Andrea Warnick, RN., MA., Liana Lowenstein, MSW., RSW., CPT-S., and Esther Rhee, MSW.
This training is suitable for: Front-line workers and volunteers, medical professionals, educators, clergy, social workers, administrators, residential workers, counsellors, funeral service providers and hospice volunteers.
This workshop will explore the concept that when awareness is balanced between self and other, compassion has a dual pathway, where our care extends both to ourselves and to those in our care. In addition to the use of compassion in clinical work, mindfulness practices that can be used with children, adolescents, and families will be explored, along with the clinician's own mindful practice. Participants will gain essential skills and strategies to develop mindfulness practices that can be incorporated into clinical work with those who are grieving a death. This is Learning Module 3 of the 2019 Certificate Program in Children's Grief and Bereavement. This module may be taken separately from the certificate program as a stand-alone workshop.

Collaborative and Proactive Solutions at School: Moving from power and control to collaboration and problem solving
December 5 and 6, 2019
Facilitator:
Ross W. Greene, PhD.
This training is suitable for: Educators, social workers and child & youth workers in a school setting
Dr. Ross W. Greene is the author of the influential books: The Explosive Child and Lost at School
The Collaborative Proactive Solutions (CPS) model, which Dr. Greene empirically supports in his books and teaching, has transformed thinking and practices in countless families, schools, inpatient psychiatry units, residential and juvenile detention facilities throughout the world. Participants in this two-day training will leave with an understanding of the underpinnings of the six key themes of the CPS, its refinements over the past 8-10 years, along with practical identification, assessment and intervention tools that can be brought back to and used in diverse settings.
 
Using Mindfulness and Compassion to Support Grieving Children and Families
January 14, 2020
Facilitators:
Andrea Warnick, RN., MA., and Rev. Andrew Blake.
This training is suitable for: Front-line workers and volunteers, medical professionals, educators, clergy, social workers, administrators, residential workers, counsellors, funeral service providers and hospice volunteers.
This workshop will explore the concept that when awareness is balanced between self and other, compassion has a dual pathway, where our care extends both to ourselves and to those in our care. In addition to the use of compassion in clinical work, mindfulness practices that can be used with children, adolescents, and families will be explored, along with the clinician's own mindful practice. Participants will gain essential skills and strategies to develop mindfulness practices that can be incorporated into clinical work with those who are grieving a death.This is Learning Module 4 of the 2019 Certificate Program in Children's Grief and Bereavement. This module may be taken separately from the certificate program as a stand-alone workshop.


 
Dancing in the Darkness: Creative approaches to working with grieving children and youth
February 11, 2020
Facilitators:
Andrea Warnick, RN., MA., and Lysa Toye, MSW., RSW.
This training is suitable for: Front-line workers and volunteers, medical professionals, educators, clergy, social workers, administrators, residential workers, counsellors, funeral service providers and hospice volunteers. Any professional who is in a position to support/influence a grieving child or youth.
The emphasis in this workshop will be on supporting participants who already have a theoretical foundation in children's grief and bereavement to build their toolkit and confidence in creatively engaging with children and youth who are grieving a death. Many easy to use (and modify) creative techniques in working with grieving children and youth will be shared, and participants will have the opportunity to engage in safe, experiential activities to better understand the process of using creative approaches. This is Learning Module 5 of the 2019 Certificate Program in Children's Grief and Bereavement. This module may be taken separately from the certificate program as a stand-alone workshop.
 


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Workshops: Working with Adults
 


 

Integrated Cognitive Behaviour Therapy Treatment for Anxiety in Clinical Practice
October 25, 2019
Facilitator: Noah Lazar, PhD., C.Psych.
This training is suitable for: Mental health professionals, medical professionals and direct service workers.
This workshop will cover the physiology of the anxiety system, and drawing on the work of many experts will outline an integrated CBT model to explain the development and maintenance of anxiety disorders through well researched principles of behavioural conditioning and cognitive science. Participants will also learn an integrated CBT treatment protocol that will be applicable to the vast majority of anxiety disorders. This is Learning Module 1 of the 2019 Certificate in CBT Level 2. This module may be taken separately from the certificate program as a stand-alone workshop.
Brief Narrative Single Session Therapy
November 8, 2019
Facilitator: Scot Cooper, RP.
This training is suitable for: All service providers, both beginner and experienced, working with all ages in time constrained contexts.
This workshop will demonstrate how the application of brief narrative is grounded in practical skills that can be utilized in practice immediately. Learn to recognize a structure for brief narrative therapy sessions that brings focus, guidance and directs attention to necessary micro-skills, then how to implement co-development practices with clients for "take-homes, and next steps". 
 
Cognitive Behaviour Therapy Treatment for Psychosis
November 15, 2019
Facilitator:
Noah Lazar, PhD., C.Psych.
This training is suitable for: Mental health professionals, medical professionals and direct service workers.
This workshop will cover a CBT conceptualization of psychosis, common misconceptions regarding the suitability of this population for psychotherapy, as well as an overview of the treatment rationale and CBT strategies that are most helpful for these clients. Participants will also learn how to treat delusions, hallucinations, thought and disorder and negative symptoms. Time will be provided to examine some of the outcome literature highlighting the effectiveness of CBT in treating psychosis. This is Learning Module 2 of the 2019 Certificate in CBT Level 2. This module may be taken separately from the certificate program as a stand-alone workshop.

Cognitive Behaviour Therapy Treatment for Bipolar Disorder
January 17, 2020
Facilitator:
Noah Lazar, PhD., C.Psych.
This training is suitable for: Mental health professionals, medical professionals and direct service workers.
This workshop will focus on a cognitive conceptualization of Bipolar disorder, common misconceptions regarding the suitability of this population for psychotherapy. Participants will also learn application of monitoring techniques, behavioural techniques for depression and mania and cognitive restructuring techniques. Time will be provided to examine some of the outcome literature highlighting the effectiveness of CBT. This is Learning Module 3 of the 2019 Certificate in CBT Level 2. This module may be taken separately from the certificate program as a stand-alone workshop.

 
Cognitive Behaviour Therapy (CBT) Treatment for Generalized Anxiety Disorder (GAD) and Obsessive-Compulsive Disorder (OCD)
February 21, 2020
Facilitator:
Noah Lazar, PhD., C.Psych.
This training is suitable for: Mental health professionals, medical professionals and direct service workers.
This workshop will consist of a didactic presentation that will be supplemented with case examples and role play exercises to further enhance the full learning experience. In the first part of this workshop, focus will be on CBT models and conceptualizations of GAD, addressing cognitive restructuring techniques, including adaptations to thought records, probability re-estimation, and challenging beliefs about worry as well as behavioural techniques will be covered. The second part of the workshop will focus on CBT conceptualizations for multiple presentations of OCD.The facilitator will describe and demonstrate cognitive techniques to challenge obsessional thinking, as well as the utility of compulsive behaviour. Exposure and response prevention, as well as behavioural experiments, will also be described. This is Learning Module 4 of the 2019 Certificate in CBT Level 2. This module may be taken separately from the certificate program as a stand-alone workshop.

Trauma-Focused CBT for Post-Traumatic Stress Disorder (PTSD)
March 27, 2020
Facilitator:
Vivien Lee, PhD., C.Psych.
This training is suitable for: Mental health professionals, medical professionals and direct service workers.
Participants will understand the significant physiological, emotional and cognitive components of the trauma response and how they contribute to the development and maintenance of trauma symptoms and PTSD. Dr. Lee will present the rationale for and mechanisms underlying exposure-based therapy in treating PTSD symptoms and how trauma-focused cognitive behavioural therapy including prolonged exposure and cognitive restructuring can address these underlying processes to improve PTSD symptoms and functioning. The CBT skills introduced in this workshop will ultimately help clients to challenge unhelpful thinking styles, particularly with common themes after trauma including loss of control, powerlessness, and helplessness. This is Learning Module 5 of the 2019 Certificate in CBT Level 2. This module may be taken separately from the certificate program as a stand-alone workshop.


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Leadership Training for Health and Human Service Professionals


The Leadership Edge: Empower and engage employees for maximum performance
September 19, 2019
Facilitators:
Susan Geary, PhD., and Anne Bulstrode, BBM., FICB.
This training is suitable for: All professionals looking to expand their management and leadership skills.
This workshop is presented in a very collaborative and interactive way, using case studies, personal examples, and discussion to bring material to life and make the experience and learning meaningful. Participants will create a shared vision and value for their team, as well as outline the process to relay that vision to employees. Focus will be given on how to effectively lead people through the change process, how to build high functioning teams, as well as how to engage employees to their full potential. This is Learning Module 1 of the 2019 Management Certificate. This module may be taken separately from the certificate program as a stand-alone workshop.


 
Foundations of Coaching: Build stronger communication and leadership skills through coaching tools and techniques.
October 17, 2019
Facilitator:
Marion Langford M.Ed.
This training is suitable for: Any professional interested in building communication, and leadership skills.
During this interactive workshop participants will gain an understanding of the core competencies of coaching, along with how to implement practical coaching tools and strategies. Focus will be given on how to develop and apply a framework to structure and drive conversations forward, in addition to understanding the skill of facilitating team and individual awareness through powerful questions. This collaborative workshop will utilize role-playing, and in-workshop practice of coaching tools and techniques to help integrate the learning. This is Learning Module 2 of the 2019 Management Certificate. This module may be taken separately from the certificate program as a stand-alone workshop.
Managing Employee Performance in Health and Human Service
November 14, 2019
Facilitator:
Adam Lodzinski, PhD.
This training is suitable for: Any professional looking to expand their management and leadership skills.
This workshop is designed to provide supervisors, and managers with a framework for on-going, regular employee performance management, how to relay expectations to employees and the importance of the performance management process. Participants will gain the tools and language to support them in this on-going management process. The workshop will consist of lecture and demonstration but will also focus on practice to successfully manage employee performance. This is Learning Module 3 of the 2019 Management Certificate. This module may be taken separately from the certificate program as a stand-alone workshop.

Essential Skills for the New Supervisor: Making the successful transition to supervisor
November 20, 2019
Facilitator:
Susan Geary, PhD.
This training is suitable for: First time supervisors, team leaders with supervisory responsibilities, and new managers.
This workshop will focus on the multi-faceted role of the supervisor and how to provide supervision to employees through the use of effective leadership strategies. Participants will learn the basics of supervision such as setting expectations, delegation, feedback and coaching for improved performance. Interviewing strategies, hiring and essential time management skills will also be covered. This is Learning Module 1 of the 2019 Certificate for New Supervisors. This module may be taken separately from the certificate program as a stand-alone workshop.

 
Leadership and Motivation for Supervisors: Engage and inspire employees to achieve success and motivate performance
December 11, 2019
Facilitator:
Susan Geary, PhD.
This training is suitable for: New supervisors, or those who hope to take over a supervisory position in the future. It is also well suited for experienced supervisors who would like to fine-tune their supervisory abilities.
Dr. Geary will start off by presenting what leadership is and how it differs from management. Participants will then examine the supervisor's role in leading and motivating employees through needs assessment tools and appropriate leadership style. The supervisor’s role in change management will also be covered. This is Learning Module 2 of the 2019 Certificate for New Supervisors. This module may be taken separately from the certificate program as a stand-alone workshop.


 
Holding Difficult Conversations: Uncover and utilize your own strengths and style of communication to improve your management skills
December 12, 2019
Facilitator:
Marion Langford, M.Ed.
This training is suitable for: All professionals who want to improve their skills in conducting difficult conversations in the workplace.
This workshop will help participants discover their own strengths and style of communication. Using a combination of self-awareness and conversational tools, participants will have the opportunity to apply and practice the tools in a safe learning environment. Strategies on how to acquire effective listening and inquiry skills when engaging others in conversation, as well as how to develop clarity around needs assumptions during those conversations will be covered. Participants will leave the workshop with a communications toolkit that will increase confidence and preparation for future difficult conversations. This is Learning Module 4 of the 2019 Management Certificate. This module may be taken separately from the certificate program as a stand-alone workshop.


 

Holding Difficult Conversations for Supervisors: An essential skill for a supervisor
January 15, 2020
Facilitator: Marion Langford, M.Ed.
This training is suitable for: New supervisors, or those who hope to take over a supervisory position in the future. Experienced supervisors who would like to fine-tune their supervisory abilities would benefit from this workshop as well.
This workshop will offer supervisor insight, tools and strategies for holding difficult conversations through the use of appreciative listening, identifying conflict patterns, understanding the observational process and how to create and communicate boundaries/limits. Time will be provided to discuss any current dilemmas and develop an approach for when participants return to work. This is Learning Module 3 of the 2019 Certificate for New Supervisors. This module may be taken separately from the certificate program as a stand-alone workshop.

Change Management: Successfully lead and implement change on a large, or small scale in your organization
January 16, 2020
Facilitators:
Susan Geary, PhD., and Faye Marcotte.
This training is suitable for: Directors, managers, supervisors and team leaders who are responsible for leading and implementing change within their organization.
This workshop will explore the best practices in facilitating change, as well as how to help employees handle change constructively. Participants will learn how to develop and implement an effective communication plan and strategy to communicate change to obtain buy-in. Participants will learn practical tools and techniques that will enhance their ability to manage negative reactions to change and respond appropriately. This is Learning Module 5 of the 2019 Management Certificate. This module may be taken separately from the certificate program as a stand-alone workshop.
Building and Sustaining your Credibility and Influence as a New Supervisor
February 12, 2020
Facilitator: Marion Langford, M.Ed.
This training is suitable for: New supervisors, or those who hope to take over a supervisory position in the future. It is also suitable for experienced supervisors who would like to fine-tune their supervisory abilities.
This workshop is designed to take participants through the how-to and strategies that can be used to meet the common credibility and influence challenges facing new supervisors. Participants will learn how to establish their credibility and authority in the role in a respectful and confident way, while building new supervisory relationships and collaboration capacity with the team. Ms. Langford will provide practical advice on establishing a support network and mentoring relationships to sustain ongoing development. Conflict management strategies for the new supervisor will also be covered. This is Learning Module 4 of the 2019 Certificate for New Supervisors. This module may be taken separately from the certificate program as a stand-alone workshop.


 

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We would love to hear from you.
Please contact Mary Anne Van Rooyen
via email at 
mvanrooyen@sickkidscmhlearning.ca,
toll-free: 1-855-944-4673, or local: 416-924-1164, ext. 3233
 

Photography is being used for illustrative purposes only and any person depicted in the content is a model, except where indicated.